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SERVICE

Brilliant Bikes

Workshop / service labour

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Reviews

Grade 
16/04/2018

Service I can trust

Friendly reliable service that gets the job done

    Grade 
    10/04/2018

    Fantastic Service

    Fantastic Service as always and they don't fleece you on the hardware prices (like some other local LBS do). Bike running sweet again.

      Grade 
      31/01/2018

      Great Intense Spider service

      Quick turnaround and competitively priced replacement of all pivot bearings on my Intense Spider. Brakes serviced and now smooth with nice feel and power.

        Grade 
        19/12/2017

        Workshop parts/service labour

        Brilliant Bikes helped me with a sticking gear changer.My 20 yr old Muddy Fox had let me down and i was considering buying new gear sets, but a quick look told them that a wear and tear item had broken. They found the perfect match with the system and fitted a later version of the changer which surprised me in terms of value for money. Thank you BB for being customer friendly.

          Grade 
          06/11/2017

          repaired my bike...again

          the guys at brilliant bikes fix my bike every time i trash it- and as a heavy use mountain bike it happens quite alot. They always do it fast, make it good as new and for a reasonable cost

            Grade 
            19/08/2017

            Changing brakes

            Fabulous service - thanks Brilliant Bikes!

              Grade 
              21/07/2017

              Tubeless tyre conversion

              Fast turnaround and great advice. 5* recommend

                Grade 
                14/07/2017

                Best Bike Shop & Mechanic In Area By Far

                Awesome service and advice from Mike - by far the best mechanic for your bike in the area. Had MTB set-up at very short notice for race the next day. Very friendly, certainly knows his stuff, and superb worksmanship. Recommend all round and will always use in future.

                  Grade 
                  03/06/2017

                  Quality work and great service

                  Drive train and brake replacement for my 2007 Brompton, the bike is running great now - like new.
                  Quick turn around too.

                    Grade 
                    01/06/2017

                    Replacement of cables

                    Knowledgeable discussion beforehand about work to be done. Honest opinions. Very good turnaround time with quality work done. Definitely use again and recommend to others.

                      Grade 
                      31/05/2017

                      As usual job done ...

                      First class service in line with every other time I have used them..and they have serviced or replaced just about everything on my bike now

                        Grade 
                        12/04/2017

                        Brilliant Wheel!

                        First Class Brompton rear wheel built around my 5-speed Sturmey hub.

                        Excellent service, as always from Brilliant Bikes. They remain my first port of call for any cycle related requirement.

                          Grade 
                          11/04/2017

                          I wouldn't go anywhere else.

                          The usual high levels of service, product knowledge, honesty and integrity.
                          I wouldn't go anywhere else. Mike and the team are fantastic.
                          100% recommend.

                            Grade 
                            20/03/2017

                            Brilliant by name and quality

                            I was fitted in at short notice, was listened to when discussing what I wanted (not always done for women cyclists in workshops), work was done quickly, good suggestions made and some extra fiddly bits done I hadn't noticed or asked for. Cost of labour well priced. Very impressed and I definitely recommend Brilliant Bikes.

                              Grade 
                              18/03/2017

                              2 new tyres and inner tubes

                              Whilst passing the shop last week popped in enquiered about new tyres ,the shop owner ordered me the new tyres ,dropped my wheels off this morning ,and with in an hour ,got my old tyres and inner tubes with my new tyres on my wheels .Great good old customer service ! Iam very impressed ... Period .

                                Grade 
                                04/12/2016

                                Great Bike service done for me.

                                Took a bicycle into Chobham Bikes for a Service and delighted with cheerful, efficient service and excellent work to restore the bike to full working safe condition. Fast and reliable and fair price. Thank you.

                                  Grade 
                                  03/12/2016

                                  Problem trouble shot

                                  Very knowledgable, fixed the problem with the bike with no fuss and an honest attitude. Would highly recommend..

                                    Grade 
                                    06/09/2016

                                    Brilliant Service

                                    Great, speedy service from the team after my Brompton crankset failed. Parts were in stock and bike was up and running again within two hours. Can't fault and would recommend to anyone. Thanks guys!

                                      Grade 
                                      30/08/2016

                                      Raleigh road bike in need of some tlc

                                      Awesome work guys. A little gem of a shop.

                                        Grade 
                                        19/07/2016

                                        Hydrauilc Brake Service

                                        I booked the bike in for brake service on both wheels, when I went to pick the bike up I was informed that only one brake really needed doing so they had only serviced one of them. Picked the bike up on the same day with a few quid saved.
                                        Nice to have a bike shop you can trust !

                                          Grade 
                                          30/01/2016

                                          New groupset

                                          Great service from Mike, swapped out a whole groupset within one hours notice. Well pleased, feels like a new bike. 5 stars!!!

                                            Grade 
                                            29/01/2016

                                            New groupset

                                            Great service, swapped our my entire groupset with one hours notice. Bike looks superb, like just out of the box brand new. Looking forward to getting some miles in now. Thanks

                                              Grade 
                                              19/01/2016

                                              So nice to have a working bike again

                                              I brought the guys in my bike that was in a pretty sorry state (long story/not my fault!) they were very welcoming and friendly, something I haven't had from a LBS for a long time!

                                              They've done an amazing job on the service and had it back to me the next day, sorting out my brakes, rear shock and gears, it was so nice to go for a ride on the weekend with a bike that worked how it's meant to.

                                              Have recommended them to my riding buddies for the next time any of them have issues.

                                                Grade 
                                                16/07/2015

                                                Yet another quality job done!!

                                                Yet another service and issue resolved efficiently and effectively!!!! Cannot fault!! Thanks guys!!!!

                                                  Grade 
                                                  21/06/2015

                                                  Thanks! Saved my bike...

                                                  BB fixed my tired old mountain bike a year ago and did a great job. Then a few weeks ago the front forks, handlebars and brakes were stolen. The guys did a good deal and rebuilt it again: it's good as new. Excellent service thanks

                                                    Grade 
                                                    19/06/2015

                                                    Amazing service - as always!

                                                    I had an issue with my Brompton hub dynamo - fixed really quickly by Mike and at no charge as it was a warranty issue with the light.

                                                    I really can't recommend Brilliant Bikes enough - they're what every bike shop should aspire to be!

                                                      Grade 
                                                      25/05/2015

                                                      Service

                                                      Brilliant bikes excelled in their customer service. They sorted my bike out
                                                      Nothing was to much trouble. I travel from windsor. Micheal Bradley is the person to go to. Service impeccable

                                                        Grade 
                                                        08/05/2015

                                                        Service Plus !

                                                        I bought a great second hand MTB ( Yeti ) from a friend and although I love it , the frame is too big for me . Mike in Brilliant Bikes has been great in identifying the problem and has helped in adjusting the bike to suit me better ( stem and seating position etc) now the bike feels good and handles much better. Great service, patience and advice.

                                                          Grade 
                                                          30/04/2015

                                                          Found fault on bike frame that other dealers missed

                                                          Brought kids bike from another dealer. It had a handling problem but the other dealer stated it was ok. Took it to Brilliant Bikes for second opinion and they found a manufacturing defect with the frame. B Bikes contacted manufacturer and they replaced it with a new bike. I cannot speak highly enough about the service B Bikes gave me considering I didn't buy the bike at their shop, Top marks.

                                                            Grade 
                                                            28/04/2015

                                                            Great service again

                                                            Friendly and swift service as always. Also had required part in stock unlike several branches of large national chains that I tried first as bottom bracket snapped in Central London - and at a lower price too. Ordinarily I'd try Brilliant Bikes first.

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